Privacy Policy

Last updated: 12/20/2024

TrueCo Solutions (“us”, “we”, or “our”) operates https://.trueco.com (the “Site”). This page informs you of our policies regarding the collection, use and disclosure of Personal Information we receive from users of the Site.

We use your Personal Information only for providing and improving the Site. By using the Site, you agree to the collection and use of information in accordance with this policy.

INFORMATION COLLECTION AND USE

While using our Site, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include, but is not limited to your name (“Personal Information”).

LOG DATA

Like many site operators, we collect information that your browser sends whenever you visit our Site (“Log Data”).

This Log Data may include information such as your computer’s Internet Protocol (“IP”) address, browser type, browser version, the pages of our Site that you visit, the time and date of your visit, the time spent on those pages and other statistics.

In addition, we may use third party services such as Google Analytics that collect, monitor and analyze this …

SMS CONSENT, PRIVACY, AND COMPLIANCE

By submitting your phone number, you consent to receive SMS communications from True Co. Solutions, including transactional messages (e.g., service confirmations), customer support, product updates, and marketing related to our services. Message frequency may vary based on interaction. Standard message and data rates may apply. You may opt out at any time by replying “STOP” to any SMS, which will unsubscribe you from further marketing messages. Reply “HELP” for assistance or contact our customer support team at (717) 738-9007.

We comply with 10DLC (10-Digit Long Code) regulations to ensure secure, verified, and spam-free messaging. Your phone number and SMS opt-in information will be stored securely and used solely for the purposes outlined. We will not share your information with third parties for marketing purposes. SMS-related data is encrypted in transit and stored securely.

You have the right to access, update, or delete your SMS-related data in compliance with applicable privacy laws. Contact us at info@trueco.com for assistance.

EMAIL COMMUNICATIONS
We may use your Personal Information to send you email communications, including but not limited to:

  • Newsletters with updates on our services, industry trends, or helpful resources.

  • Marketing or promotional materials about new features, services, or special offers.

  • Transactional or service-related messages, such as order confirmations, account updates, or customer support responses.

  • Feedback or survey requests to improve our products and services.

You can manage your email preferences or opt out of marketing communications at any time by clicking the “Unsubscribe” link included in every marketing email. Please note that even if you opt out of marketing emails, we may still send you important transactional or service-related messages as required to provide our services.

Consent and Compliance

  • By providing your email address, you consent to receive communications as described above.

  • We comply with applicable email marketing regulations, including the CAN-SPAM Act, GDPR, and CCPA, where applicable.

  • Your email data will not be shared with third parties for marketing purposes without your explicit consent.

Data Retention
We retain your email communication data for as long as necessary to fulfill the purposes outlined in this policy or as required by law. You may request deletion of your data or update your preferences at any time by contacting us at info@trueco.com.

Third-Party Email Services
We may use trusted third-party services (e.g., email platforms) to manage and send email communications. These providers are contractually obligated to protect your data and use it solely for the purposes outlined in this policy.

COOKIES

Cookies are files with small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a web site and stored on your computer’s hard drive.

Like many sites, we use “cookies” to collect information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site.

SECURITY

The security of your Personal Information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.

CHANGE TO THIS POLICY

This Privacy Policy is effective as of 10/1/2018 and will remain in effect except with respect to any changes in its provisions in the future, which will be in effect immediately after being posted on this page.

We reserve the right to update or change our Privacy Policy at any time and you should check this Privacy Policy periodically. Your continued use of the Service after we post any modifications to the Privacy Policy on this page will constitute your acknowledgment of the modifications and your consent to abide and be bound by the modified Privacy Policy.

If we make any material changes to this Privacy Policy, we will notify you either through the email address you have provided us, or by placing a prominent notice on our website.

CONTACT US

If you have any questions about this Privacy Policy, please contact us.

e. info@trueco.com
p. (717) 738-9007